Frequently Asked Questions
Have questions? We're here to help! Our FAQs below hold the answers you seek. You can also reach out to us anytime using the contact form here!
We proudly ship the SleepOvation mattress to all customers in the United States and Canada.
We plan to expand internationally in the coming months!
Please note: Our 100 Night Guarantee and 10 Year Limited Warranty are voided once the mattress leaves the country of purchase.
Shipping is 100% free within the United States and $100 to Canada.
Typically you go to your local mattress store, sit on one for 10 minutes and decide it's the right mattress for you.
We believe you won't know if a mattress is a perfect fit until you have slept on it for a couple weeks.
We offer the 100-Night Trial to specifically address this issue. If the mattress doesn't turn out to be the right fit for you within the first 100 nights, we'll arrange for the mattress to be removed from your home and provide a full refund. View our full Return policy HERE.
We accept all payments via Visa, MasterCard, Discover, and American Express. Currently, we do not offer financing.
Your SleepOvation mattress is covered by a 10 Year Limited Warranty. For 10 years after you purchase your new mattress, when it has a defect covered under the warranty, we will replace or repair it. This includes all parts of the mattress determined to have a defect, and there’s no deductible.
This warranty is valid only for the original purchaser from the original purchase date of the original mattress purchased from SleepOvation LLC. If the original purchaser sells or relinquishes ownership of the mattress, the 10 year limited warranty is voided. View the full Warranty policy HERE.